Please help! Issues with Import working

Aug 2, 2013 at 5:57 PM
Alright, so I have followed all the directions and I still get the error with line 1 - line 1 has 1 instead of 2 (or whatever it says). I export a sample and add my data in and I get an error. I tried to copy/paste the data into a notepad and save as the other file type but when I go to import the only drop down option type is CSV. I cannot change it to UTF-8 and thus I can't even locate the file.

The only way I have gotten it to work is to export a sample. Delete that relationship in the CRM and reimport the exact same thing. The moment I enter new data and save as the existing file type (csv delimeter), try to re-import I get an error again.

Anyone know of an answer? This solution will save me so much time if I can get it to work.
Thanks for any help and thanks for posting this in the first place! Really hoping to get this to work.